FAQS

FAQ

1. What makes your watches unique?
Our watches combine timeless design, high-quality craftsmanship, and affordability. We focus on creating stylish, durable timepieces that suit every occasion without compromising on quality.

2. Are your watches water-resistant?
Yes, most of our watches are water-resistant to varying degrees. Please check the product description for specific water-resistance ratings, and always follow our care guidelines to maintain their performance.

3. What materials are used in your watches?
We use premium materials such as stainless steel for the cases, scratch-resistant mineral or sapphire glass for the dials, and high-quality leather or metal straps. Each component is carefully selected to ensure durability and comfort.

4. Where are your watches designed and manufactured?
Our watches are proudly designed in the Netherlands, inspired by modern and classic aesthetics. Manufacturing is carried out with trusted partners to ensure consistent quality and precision.

5. Do your watches come with a warranty?
Yes, all our watches come with a [specific time period, e.g., 2-year] warranty covering manufacturing defects. For more details, please refer to our warranty policy on the website.

6. How can I care for my watch?
To keep your watch in excellent condition, avoid exposing it to extreme temperatures, strong magnets, or chemicals. Clean the strap and case gently with a soft, dry cloth, and follow the care instructions provided with your purchase.

7. Can I replace or adjust the strap on my watch?
Absolutely! Many of our watches feature interchangeable straps, allowing you to customize your look. Straps can also be adjusted for a perfect fit, either at home or with the help of a professional.

8. Do you offer international shipping?
Yes, we ship our watches internationally. Shipping times and costs may vary depending on your location. Visit our shipping information page for more details.

9. What is your return policy?
We offer a [specific time frame, e.g., 30-day] return policy for unworn and undamaged products. If you're not satisfied with your purchase, please contact our customer service team to initiate a return or exchange.

10. How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at [insert email address] or through our website’s contact form.

Let us know if you have more questions—we’re happy to assist!